Frequently Asked Questions

Is there a lock-in contract?

No. Marcus Results operates with no lock-in contracts and no minimum commitment. Stay as long as you see value in our service.

How do you handle bad reviews?

We flag unfair bad reviews on your behalf and craft responses that not only address concerns but also calm other potential customers who see them. The goal is to maintain trust and professionalism.

Why should I invest in Google Business Profile management?

A well-managed Google Business Profile keeps you ahead of competitors, attracts more customers, and builds credibility. Regular updates, photos, and professional review responses make a big difference to your appearance.

Can’t I just update my Google Profile myself?

Yes, but consistency and strategy matter. We take care of the time-consuming updates, photo uploads, and expert review responses so your business stays competitive without the extra work on your end.

How often do you update my Google Business Profile?

We regularly update your profile with new photos, Google posts, and review responses to keep it fresh and engaging. The frequency depends on your plan, but we ensure it remains active and competitive.

Do Google Business Profile updates really make a difference?

Yes! Active profiles rank better and attract more customers. Regular updates signal to Google that your business is engaged, which improves visibility and helps you stand out.

What if I don’t have many reviews?

No problem! We provide proven strategies to encourage more customer reviews and help your business build trust and credibility.

What if I get a fake or unfair bad review?

We flag unfair reviews on your behalf and craft responses that reassure potential customers. Even negative reviews can be an opportunity to showcase professionalism when handled correctly.

Can you guarantee I’ll rank higher on Google?

We don’t promise rankings—no one truly can. But we use proven strategies to keep your profile optimised, which increases your chances of ranking higher over time.

How do I know if my Google Business Profile needs improvement?

If your profile hasn’t been updated recently, has old photos, few reviews, or missing information, it’s likely underperforming. A fresh, active profile helps you stand out from competitors and attract more customers.

What happens if I cancel?

You keep all the work we’ve done for your Google Business Profile. Just give us 7 days’ notice before your next billing cycle, and we’ll wrap things up smoothly.

What kind of photos do you upload?

We use high-quality, UGC-style images that showcase your business in a way that resonates with customers. These images help create a trustworthy, engaging vibe that draws people in.

How do I get started?

Simple! Click the “Get Started” button, submit your details, and we’ll take care of the rest.

We keep your Google Business Profile fresh, active, and optimised—helping businesses stand out online with proven strategies.

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